HOW TO CARE AND CLEAN SILVER

La plata de ley, también conocida como plata 925,  se trata de una aleación de plata (en un 92,5 %) con otros metales, como el cobre, que le dan una dureza extra evitando de esta manera que se ralle al más mínimo contacto. A pesar de esto, si queremos que nuestras joyas luzcan con el lustre del primer día y a la altura su valor, deberemos seguir una serie de cuidados para evitar que aparezcan las manchas negras tan características y que se extiendan los arañazos inevitables por su superficie.

WHY DOES SILVER DARKEN

Due to the oxidation process that this precious metal undergoes with the passage of time, and due to contact with sulfur present in the environment, in some foods or in chemical products, such as those used for personal care, leading to what we know as silver oxide and silver sulfide, respectively.

This process is accelerated in environments with higher levels of pollution, as a result of simple contact with the skin or the use of fragrances and cosmetics. However, there’s nothing that can’t be solved.

HOW TO TAKE CARE OF SILVER JEWELRY

To avoid the appearance of these stains and maintain its original luster, it is advisable not to store jewelry in places that are too humid or, on the contrary, excessively dry. This will help us avoid constant cleaning. However, when they do need to be cleaned, it will not be necessary to spend a lot of money or invest too much time; simply follow the proper techniques and use the appropriate products.

As ironic as it may sound, contact with our skin also allows the jewelry to maintain a minimum luster and not to oxidize, since this friction polishes the metal, thus eliminating most of the micro-scratches and stains that may appear.

Taking into account all of the above, we recommend removing your jewelry before sleeping, when washing your hands with corrosive products, or when engaging in sports.

HOW TO CLEAN SILVER

Jewelery cloth: specifically, a special cloth to clean silver that will help us remove dirt and polish our jewelry when it hasn't aged too much.

Soft bristle brush: it will be of great help when we need to reach the nooks where chamois can't. Brushes for sensitive gums and baby brushes are ideal.

Baking soda paste: mix a 2:1 ratio of baking soda to water. With the resulting mixture, gently rub your jewelry and then rinse and dry it with a soft or microfiber cloth that will not scratch your pieces.

Toothpaste: the recommended toothpaste is one that is non-abrasive and free of whitening agents. Not the gel kind, but rather traditional toothpaste that contains baking soda. If you moisten the surface of the jewelry beforehand, the paste will spread and work its way into more crevices.

Ultrasonics: since this type of machinery is not commonly found in homes and is not suitable for all types of jewelry, we highly recommend visiting a professional jeweler for any cleaning involving ultrasonic cleaners.. These are extremely fast and act with remarkable precision and delicacy, being especially effective at removing organic matter attached to the jewel, but they present complications when it comes to rust removal. For this reason, ultrasound is not a substitute but an ideal complement to the various existing cleaning systems.

When in doubt, we strongly recommend taking your jewelry to a professional jeweler who knows how to clean it properly, ensuring it regains its shine without any hassle.

SHIPPING AND RETURN POLICY

Production and Shipping Times

Custom Jewelry: Minimum of 5 weeks, with time varying depending on the design and workload.

On Demand Jewelry: Minimum of 5 weeks, with time varying depending on the design and workload.

Exclusive jewelry: Limited and numbered production.

Shipping Process

Quality control and careful packaging.

Delivery time according to location and shipping method.

Tracking number provided.

Free Shipping Policy

Free shipping within Spain. Standard rates apply for other locations.

Return Policy

14 days for returns from the date of receiving the order.

Free returns for creations purchased from our online boutique that have not been engraved, modified or personalized in any way.

How to Return

Contact via customer@realezo.com with your name, billing address and order number.

Include receipt and original packaging.

Modified or damaged products will not be accepted.

To exchange products, request a return and place a new order.

Legal Warranty of Conformity

Legal warranty of 2 years from delivery.

Coverage for production defects or lack of conformity.

For more information

Contact customer@realezo.com for any questions regarding shipping, returns or warranties.

For more details, please feel free to check out our full Shipping and Returns Policies.

Rellena el siguiente formulario para solicitar acceso a la zona private de Realezo. Tan pronto comprobemos tus datos, recibirás un correo electrónico con los datos de acceso para que puedas disfrutar de la experiencia al 100% y acceder a material exclusivo.

Size guide: bracelets

Follow the next steps

1.     Use a tape measure or string.

2.    Place it around the wrist where you will wear it.

3.    If you use a string, make a mark at the point where the string overlaps and stretch it to check its length. If you use a tape measure, it will already give you the thickness of your wrist at the point where it overlaps.

4.  Help yourself with the size guide to choose the bracelet that best fits your wrist.

Wrist measurement (mm)Flexible Bracelet SizeRigid Bracelet Size
1301414 – 15
1401515 – 16
1501616 – 17
1601717 – 18
1701818 – 19
1801919 – 20
1902020 – 21
2002121 – 22
2102222 – 23
2202323 – 24

We recommend reading the following article: "SIZE GUIDE: BRACELETS".

You can also contact us through the following form or emailing us at info@realezo.com.

Size guide: rings

Follow the next steps

1.     Choose a ring that you already have and that fits the finger where you will wear it.

2.     Measure its inner diameter.

3.     Use the size guide to compare and choose the ring that fits you best.

Circumference (mm) Inner diameter (mm) Spain Europe USA
44 14 4 44 3
45 14,3 5 45 3,25
46 14,6 6 46 3,75
47 15 7 47 4
48 15,3 8 48 4,5
49 15,6 9 49 5
50 15,9 10 50 5,25
51 16,2 11 51 5,75
52 16,6 12 52 6
53 16,9 13 53 6,5
54 17,2 14 54 6,75
55 17,5 15 55 7,25
56 17,8 16 56 7,5
57 18,1 17 57 8
58 18,5 18 58 8,5
59 18,8 19 59 8,75
60 19,1 20 60 9,25
61 19,4 21 61 9,5
62 19,7 22 62 10
63 20 23 63 10,25
64 20,4 24 64 10,75
65 20,7 25 65 11
66 21 26 66 11,5
67 21,3 27 67 11,75
68 21,7 28 68 12,25
69 22 29 69 12,5
70 22,3 30 70 13

For more information, we recommend you reading the following article: "SIZE GUIDE: RINGS".

You can also contact us through the following form or emailing us at info@realezo.com.