HOW TO CARE AND CLEAN GOLD

18 karat gold is the most recommended for crafting jewelry, because it provides the best balance of durability and shine. Made from 75% pure gold and 25% other metals, it has the hardness and strength needed to resist scratches and prevent deformation. No self-respecting jeweler would work with pure gold as it's too difficult to handle properly and the piece would easily deform.

WHY DOES GOLD TARNISH?

Pure gold, due to its elemental properties, does not rust and is resistant to corrosion. However, it can react with air and humidity creating gold sulfide, which will gradually cause the metal to tarnish. On the other hand, in some alloys, such as those containing copper or silver, the jewelry piece may undergo darkening as a result of the oxidation of these other metals. This process will be accelerated in environments with high levels of pollution and through contact with certain chemicals such as cleaning products, fragrances or cosmetics.

HOW TO TAKE CARE OF GOLD JEWELRY

As with silver, it is advisable not to store gold jewelry in excessively dry or humid places, or should it be exposed to corrosive chemicals. We recommend you to take off any of your jewelry before sleeping, when washing your hands, coming into contact with corrosive products, or engaging in sports.

The type of gold obtained depends on the metals it’s alloyed with, and each will require specific care when the time comes to clean your jewelry. It should be noted that no type of gold is better than the others, it will depend on the preferences and style of each person.

YELLOW GOLD

It is the most well known type and is achieved by combining gold, silver and copper. It is also the easiest to maintain because, in optimal conditions, it almost does not tarnish.

Mix water and dish soap and soak your jewelry piece for about 15 minutes and then rub it gently with a soft bristle brush. We recommend brushes specifically for sensitive gums or baby brushes. After these steps, simply rinse the piece with warm water and dry it with a microfiber cloth.

WHITE GOLD 

This alloy is the result of melting pure gold with other white metals such as silver, platinum, palladium, manganese or nickel. In this metal, dirt and micro-scratches are more visible than in yellow gold, which means they require more frequent but equally easy care:

In order to clean white gold jewelry, you need to mix one part vinegar to two tablespoons of baking soda. The next step is soaking your piece in it and leave it for about two hours. Then you can take it out and rinse it with hot water and, finally, dry it with a microfiber cloth.

PINK GOLD

To obtain this beautiful tonality, pure gold is combined with silver and copper, which gives it its characteristic pinkish color.

To clean it, you just need to rub the metal with a soft bristle brush and some toothpaste (thick traditional one, not gel) without abrasive or bleaching effects. It is important it contains sodium bicarbonate. If the toothpaste doesn't meet your needs, soak your jewerly piece in water and dish soap, leave it in for about 15 minutes and then follow same instructions as before.

You can repeat this process more times but always bear in mind the stones in your jewelry piece may get damaged due to this cleaning method and new instructions may be needed.

JEWELRY CLOTH

Another way to polish gold is by using jewelry cloths or cloths specifically designed to clean gold, which will polish the jewel at the same time it removes the dirt from it.

ULTRASOUND

Regardless of the type of gold, it is worth mentioning ultrasonic cleaners, while it does present some challenges in removing tarnish, can effectively and gently eliminate organic matter, even in the most inaccessible corners of the jewelry. This ultrasonic cleaning method is not a substitute but an ideal complement to other existing methods.

When in doubt, we strongly recommend taking the jewelry to a professional jeweler who will know how to deal with the cleaning process and thus restore the desired shine and finish.

SHIPPING AND RETURN POLICY

Production and Shipping Times

Custom Jewelry: Minimum of 5 weeks, with time varying depending on the design and workload.

On Demand Jewelry: Minimum of 5 weeks, with time varying depending on the design and workload.

Exclusive jewelry: Limited and numbered production.

Shipping Process

Quality control and careful packaging.

Delivery time according to location and shipping method.

Tracking number provided.

Free Shipping Policy

Free shipping within Spain. Standard rates apply for other locations.

Return Policy

14 days for returns from the date of receiving the order.

Free returns for creations purchased from our online boutique that have not been engraved, modified or personalized in any way.

How to Return

Contact via customer@realezo.com with your name, billing address and order number.

Include receipt and original packaging.

Modified or damaged products will not be accepted.

To exchange products, request a return and place a new order.

Legal Warranty of Conformity

Legal warranty of 2 years from delivery.

Coverage for production defects or lack of conformity.

For more information

Contact customer@realezo.com for any questions regarding shipping, returns or warranties.

For more details, please feel free to check out our full Shipping and Returns Policies.

Rellena el siguiente formulario para solicitar acceso a la zona private de Realezo. Tan pronto comprobemos tus datos, recibirás un correo electrónico con los datos de acceso para que puedas disfrutar de la experiencia al 100% y acceder a material exclusivo.

Size guide: bracelets

Follow the next steps

1.     Use a tape measure or string.

2.    Place it around the wrist where you will wear it.

3.    If you use a string, make a mark at the point where the string overlaps and stretch it to check its length. If you use a tape measure, it will already give you the thickness of your wrist at the point where it overlaps.

4.  Help yourself with the size guide to choose the bracelet that best fits your wrist.

Wrist measurement (mm)Flexible Bracelet SizeRigid Bracelet Size
1301414 – 15
1401515 – 16
1501616 – 17
1601717 – 18
1701818 – 19
1801919 – 20
1902020 – 21
2002121 – 22
2102222 – 23
2202323 – 24

We recommend reading the following article: "SIZE GUIDE: BRACELETS".

You can also contact us through the following form or emailing us at info@realezo.com.

Size guide: rings

Follow the next steps

1.     Choose a ring that you already have and that fits the finger where you will wear it.

2.     Measure its inner diameter.

3.     Use the size guide to compare and choose the ring that fits you best.

Circumference (mm) Inner diameter (mm) Spain Europe USA
44 14 4 44 3
45 14,3 5 45 3,25
46 14,6 6 46 3,75
47 15 7 47 4
48 15,3 8 48 4,5
49 15,6 9 49 5
50 15,9 10 50 5,25
51 16,2 11 51 5,75
52 16,6 12 52 6
53 16,9 13 53 6,5
54 17,2 14 54 6,75
55 17,5 15 55 7,25
56 17,8 16 56 7,5
57 18,1 17 57 8
58 18,5 18 58 8,5
59 18,8 19 59 8,75
60 19,1 20 60 9,25
61 19,4 21 61 9,5
62 19,7 22 62 10
63 20 23 63 10,25
64 20,4 24 64 10,75
65 20,7 25 65 11
66 21 26 66 11,5
67 21,3 27 67 11,75
68 21,7 28 68 12,25
69 22 29 69 12,5
70 22,3 30 70 13

For more information, we recommend you reading the following article: "SIZE GUIDE: RINGS".

You can also contact us through the following form or emailing us at info@realezo.com.